Your Privacy Matters
At BiCupid, trust and security form the foundation of our platform. This Privacy Policy outlines our commitment to protecting your personal information while providing an exceptional experience.
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Information We Collect
We only collect data necessary to provide and improve our services, ensuring a safe environment for all our members.
Account Information
When you register, we collect basic details such as your name, email address, date of birth, and location to establish your identity and personalize your experience securely.
Usage Data
We gather non-identifiable usage statistics, such as interaction metrics and analytics tools, to understand how our platform is used and continuously improve functionality.
Payment Data
For premium features, financial information is processed securely through trusted third-party payment gateways. We do not store raw credit card details on our servers.
How We Use Your Data
Transparency is key to our operations. Your information is utilized solely to enhance your interactions and maintain platform integrity.
- Service Provision: To create your account, manage matches, and process requested transactions.
- Communication: To send important account updates, security alerts, and relevant newsletters based on your consent choices.
- Analytics: To perform internal research and data analysis utilizing secure analytics tools to optimize interface design.
Data Sharing & Security Measures
Data Sharing Limits
We respect your privacy boundaries. We do not sell your personal information to external marketers. Information is only shared with trusted service providers who assist us in operating our platform, under strict confidentiality agreements. In rare cases, we may disclose information if required by law to protect user safety.
Robust Security Measures
Your trust requires our vigilance. We employ advanced encryption protocols, secure server architectures, and regular vulnerability audits to safeguard your personal and communication data against unauthorized access, alteration, or destruction.
Cookies Policy
We use cookies to maintain session continuity, remember your preferences, and track performance. You have complete control over your cookie settings through your browser, although disabling them may limit some platform features.
Your Rights and Controls
Access & Modification
You have the right to access the personal data we hold about you and correct any inaccuracies at any time directly through your account dashboard.
Deletion Request
You may submit a deletion request to permanently remove your account and associated data from our active systems, adhering to our retention period guidelines.
Consent Choices
You maintain full control over your communication preferences. You can opt-out of marketing emails or withdraw consent for non-essential processing at any time.
Additional Policies
Children Policy
Our platform is strictly for adults. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has provided us with personal data, we will take immediate steps to terminate the account and delete the information.
Retention Period
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law for tax, legal, or regulatory reasons.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We will notify you of any material changes by posting the updated policy on this page and updating the effective date. Continued use of our platform constitutes your acknowledgment of these changes.
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